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Privacy Policy

Last updated: 3 May 2025

1. Who we are

FJ Emery Oils is a fuel supplier based in Kingsbridge, UK.

Website: https://www.fjemeryoils.co.uk
Contact email: info@fjemeryoils.co.uk
Phone: 01548 856595

2. What data we collect

When you use our online forms to request a quote, place an order, or make a general enquiry, we may collect the following personal data:

  • Name
  • Email address
  • Phone number
  • Customer type (e.g. new or existing)
  • Fuel type required
  • Quantity required
  • Postcode
  • Preferred contact method

This information is submitted by you voluntarily and is necessary for us to process your request.

3. How your data is collected

We collect data directly through a contact form on our website. Submitted form data is:

  • Stored securely in a private database via the Flamingo plugin (WordPress)
  • Sent directly via email to FJ Emery Oils so that we can process your request

4. What we use your data for

We collect and use your data to:

  • Provide you with a quote
  • Process orders for fuel deliveries
  • Respond to any questions or enquiries you may have

We do not use your data for marketing purposes and we do not share your data with any third parties.

5. Data retention

  • Orders: Retained indefinitely for business records
  • Quotes and enquiries: Retained for up to 90 days

If you would like your personal information removed or corrected, you may contact us using the details provided above.

6. Your rights

Under UK data protection law, you have the right to:

  • Request access to the personal data we hold about you
  • Request correction of inaccurate or incomplete information
  • Request deletion of your data (subject to legal or operational requirements)

To exercise these rights, please contact us using the contact details provided.

7. Security

We take reasonable steps to protect your personal data and keep it secure. However, please note that transmission of data over the internet can never be guaranteed as 100% secure.

8. Changes to this policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page and dated accordingly.

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